Tips For Dealing With Angry Customers

Tips For Dealing With Angry Customers

Don’t Panic!   This sounds a lot easier than it actually is at times. It’s important to remain calm under all circumstances, the restaurant can be a dangerous place! When a customer reacts badly, it can be to circumstances within the restaurant or sometimes even...
Professional – What does it mean?

Professional – What does it mean?

I see it everywhere online, products, services, businesses. Professional, built to a professional standard. I use it myself, which is the oddest part. The thing is, I absolutely hate the word. The reason being that when I think of professional, I see it as ‘top class’...
Why I Don’t Rate Instagram for Restaurants

Why I Don’t Rate Instagram for Restaurants

Instagram has always been something I don’t really like very much. Praised by Social Media experts worldwide, and with a huge following, Instagram has been a powerhouse in the Social Media world for a long time.   Despite the fact it’s not a bad thing to have for...
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