by Alex O'Neil | Jun 2, 2020 | Restaurants
Don’t Panic! This sounds a lot easier than it actually is at times. It’s important to remain calm under all circumstances, the restaurant can be a dangerous place! When a customer reacts badly, it can be to circumstances within the restaurant or sometimes even... 
by Alex O'Neil | May 24, 2020 | Restaurants
This advice is mainly for Takeaways and Restaurants in the UK and is based upon my experience of using systems like these in order to get customers on board. The two systems I’m going to talk about today are Emailing lists, and Chatbots. In short, don’t use them, but... 
by Alex O'Neil | May 24, 2020 | Restaurants
Instagram has always been something I don’t really like very much. Praised by Social Media experts worldwide, and with a huge following, Instagram has been a powerhouse in the Social Media world for a long time. Despite the fact it’s not a bad thing to have for... 
by Alex O'Neil | May 22, 2020 | Restaurants
A long time ago, when I first began working with restaurants, I worked with a wonderful restaurant owner who taught me one very valuable lesson: It’s the power of using Drink as a Freebie. I had talked with him about raising and lowering prices of certain meals,... 
by Alex O'Neil | Jul 18, 2018 | Restaurants
I have spoken before about my distaste for Just Eat. I live in a town massively populated with restaurants with 150 restaurants in the Town Centre alone. 350 restaurants, pubs, and takeaways all in all. Quite a few of the businesses in Colchester use Just Eat. I... 
by Alex O'Neil | Jul 7, 2018 | Restaurants
If you’ve ever been to an Indian restaurant and had a good waiter, you might not even realise you’re being up-sold to. You enter into the restaurant, and sit down, and the waiter comes along and offers you water. You say “Yes please!”... 